Hum's features

Hum is the quiet engine for end-to-end operations. From resourcing to warehousing to sales to operations. Everything running together, nothing out of tune. 

Resource

See where every ingredient comes from, so you can trust and prove what's in your product.

Manufacture

Track production whether it happens in house or with suppliers, all in one place.

Logistics

Know exactly where your products are, no matter where in the world they're headed.

Warehousing

Stay on top of stock levels and storage without the manual spreadsheet work.

Delivery

Get smarter, more efficient delivery routes without lifting a finger.

Retail

Have everything on hand to support the retailers who sell your products.

See what you have and where it is.

No more digging through a spreadsheet to guess what's on the shelf. Hum gives you a live, visual view of your warehouse: every aisle, every bin, and what's sitting in it. Count stock properly when you need to, receive new stock in with a guided process, and move stock between warehouses without losing track of it.

WHAT'S INSIDE

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    A visual layout of your warehouse, with a heatmap showing which bins are busiest
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    Warehouses set up with your own aisles, bins, units of measure and temperature zones (ambient, chilled, frozen)
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    Guided stocktakes: count, recount, review discrepancies, and close
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    Guided receiving for incoming stock, with bin and quantity checks as you go
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    Stock transfers between warehouses, and clear visibility of stock already reserved against orders

Get orders out the door.

From the moment an order comes in to the moment it leaves the building, Hum keeps it moving. Pick lists tell your team exactly what to grab and from where. Run sheets group orders together for delivery. And when something comes back, Hum walks you through the return instead of leaving it as a mystery box on a shelf.

WHAT'S INSIDE

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    A full order workflow: draft, submit, approve, pick, allocate stock, or cancel
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    Pick lists that assign stock to be picked from specific bins
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    Run sheets that group orders together for dispatch
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    A clear view of what's picked but not packed, and packed but not sent
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    Returns handled line by line, with restock or quarantine decisions and a release step before stock goes back on hand

Everyone on the same page.

Every customer, order and conversation lives in one place. Set pricing that actually reflects how you sell, whether that's one price list for everyone or different pricing by customer, customer type or territory. Track visits, run campaigns, and see budgets by customer, all without a separate spreadsheet.

WHAT'S INSIDE

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    Customer records with contact details, order history, notes and photos
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    Price lists you control: fixed pricing, pricing relative to a base price, or pricing by customer, type or zone
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    Customer territories (zones), with a simple approval step when they change
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    Campaigns and sales events linked to the products and customers they involve
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    A calendar for customer visits and follow-ups, with an overdue view so nothing slips through
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    Per-customer budgets you can track through the year

Order the right stock at the right time.

Purchasing shouldn't mean guessing. Keep your suppliers and the products they provide in one list, raise purchase orders, and receive stock in with the same guided process used for any incoming delivery. If something needs recalling, Hum tracks who's affected and how they've responded, instead of that living in someone's inbox.

WHAT'S INSIDE

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    Supplier records, including which products each supplier provides
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    Purchase orders, from raising through to guided receiving
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    Internal transfer orders to move stock between your own warehouses
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    Demand forecasts you can import and use to guide what you reorder
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    Batch product recalls, with affected customers and their responses tracked in one place

See how your business is really doing.

Reports that tell you something useful, not a wall of numbers. Know what's out of stock, what's been sitting too long, and what your sales team got done today. And because key actions are logged, you've got a record to fall back on when you need one.

WHAT'S INSIDE

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    An out-of-stock report, so you know what needs attention now
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    Aged inventory, showing how long stock has been sitting
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    A daily sales summary by salesperson
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    An audit log of key actions taken in the system

Built for how your team actually works.

Not everyone needs to see everything, and Hum doesn't show them everything. Set up roles and permissions so each person sees the tools relevant to their job. If you run more than one organisation, switch between them without logging out. And when someone needs to find something fast, search finds it.

WHAT'S INSIDE

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    Roles and permissions that shape what each person can see and do
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    Support for more than one organisation, with an easy switch between them
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    User invitations, registration and profile management
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    Global search across customers, suppliers, products and settings, plus a recently-viewed list
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    Custom fields, so your product catalogue can hold the details that matter to your business